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Terms and Conditions

You must agree to these terms and conditions prior to making a booking with us.

 

Cancellation/Rescheduling Policy

Deep Sea Divers Den reserves the right to change vessel, dive locations and price without notice.
Please note DSDD must receive at least 48 hours notice from you when choosing to cancel / reschedule a reservation. Cancellation refunds are not given within 48 hours notice. This includes factors beyond your control including medical problems, airline delays, bad weather, etc. - " Competition and Consumer Act 2010". Travel insurance is highly recommended. 

Cancellation fees:

Group Bookings : As per agreement with the marketing department

ReefQuest & OceanQuest:

  • More than 48 hours before course/trip commencement date: 10% of course/trip fee
  • Within 48 hours of course/trip commencement: Full course/trip fee

All DSDD bookings are subject to a 10% cancellation fee.

 

Reservation Guidelines

Reservation Guidelines

  • At the time of booking you are required to make either a 20% deposit or you can pay in full (note below)
  • Full payment is required if the date of travel is within 30 days
  • Please advise us where in Cairns you will be staying to arrange your pick up
  • Please supply your own towels for all trips
  • Please remember to bring your diver certification card if you are a certified diver
  • We strongly recommend you have dive insurance

 

Dive Medicals

Dive Medicals

  • If you are enrolling in a learn to dive course you must undergo a dive medical to Australian Standard AS4005.1
  • Dive medicals are arranged on the first day of your dive course in our training centre. Currently AUD$60.
  • If you have any concern about your health we strongly recommend that you arrange a dive medical before starting the course.
  • This medical must be issued in English on a doctors letterhead indicating that you are fit to scuba dive and that the medical was done to Australian Standard AS4005.1

Click here for more detailed information on dive medicals